Minimum Order
Blue Moon Tea's minimum order is $20.00 plus - Standard Ground Shipping -

Orders placed on line by 11 AM Pacific Time are shipped the same business day - Monday - Friday FedEx offers Ground Shipping, 2 Business Day Shipping, and 3 Business Day Shipping.

*** Sorry we don't ship  to Alaska & Hawaii  - Only US 48 States ***

Please note: 

FedEx Ground Services don't work weekends or Holidays. Please allow for weekends, and Holidays. The first day of shipping is the next business day after your package ships. 

FedEx Home delivers only Tuesday - Saturday.

FedEx needs complete shipping address to deliver ( Apt, Suite, or Floor) if appropriate. 

FedEx will charge for the return of undeliverable packages, including but not limited to refused packages and those where three delivery attempts were unsuccessful or a address is incorrect or incomplete.***

Please Note:  You will receive a email from Fed Ex with your order tracking information. 

U.S. Deliveries -Shipping & Handling
Our shipping rates are based on the total dollar amount of your order as outlined below.

Prices are shown in U.S. dollars and do not include delivery charges or sales tax.

 All items ship from:

 Blue Moon Tea,

Pacific Brewery Bldg.,

2501 S. Hood Street

Tacoma WA 98402

For the scheduled days in transit for ground packages shipped.

International Shipping  - Currently, Blue Moon Tea ships to addresses in the United States.

RETURN POLICY
Please notify us by phone within 48 hours if you are experiencing any problems with your order. No credit will be issued unless you are given a return authorization. There is a 15% restocking fee on all returns. *** If your order is over $100.00 of merchandise and shipped free you will also be charged the original shipping charge with returns.  *** Food, Tea & personal items such as lotions, can not be returned for resale.

Blue Moon Tea

2501 So. Hood St

Tacoma, WA 98402

Please be sure to repack the merchandise like it arrived for safe delivery.  Returns need to be returned in re-sellable condition and with a copy of the order invoice. 

If you receive a product obviously damaged in transit by the carrier, your claim can be processed faster by calling our office.  Retain the outer carton and all packing materials. Gift items that are returned will be credited back to the gift buyer credit card.

For your protection, please use United States Postal Service,  UPS or Insured Parcel Post for all other returns. Return shipping charges are not refundable and there is also a 15% restocking fee unless the return is a result of our error or the product is defective. 

30 Days All returns and exchanges should be returned within 30 Days of purchase with explanation. Food, Tea & personal items such as lotions, can not be returned for resale.

Terms & Conditions 
Copyright 1999 - 2008 BlueMoonTea.com 

All rights reserved

You can track your FedEx shipment below using either 

the Order Number or the Tracking Number.