Blue Moon Tea Shipping Information

** Shipping charges will be deducted from your order before order is shipped ***

Customer service can provide site navigation assistance, or take your order by phone.

Minimum Order
Blue Moon Tea's minimum order is $20.00 plus - Standard Ground Shipping - Orders placed on line by 11 AM Pacific Time are shipped the same business day - Monday - Friday Ground Service.

Orders received over the weekend will be shipped the following Monday - except holidays - will ship the following business day.

Payment Options - Pay by Discover Card, Visa, and Master Card . If you prefer to order by mail, we accept money orders. (No personal checks).

Mail Order Option - To place a mail order we except - only Money orders and your order ships usually the same business day that we get the money order.

It's best to put your info in the shopping cart just like you would a regular order so that we get all your info and the correct name of the item that you wish to order.

When you get to the page where you would put in a credit card put in will send money order where the card # goes and click the send bottom, you will get a error, when it comes back with that message print 2 copies and save 1 for yourself and send along with Money order.

Blue Moon Tea

2501 SO. Hood St.

Tacoma, WA 98402

Any questions please call 866-761-5482 Toll Free

E-mail Privacy - We ask for your e-mail address and phone number for online purchases in order to communicate with you about your order. We do not rent or sell or exchange e-mail addresses or phone numbers.

.Gift Orders - *We offer a gift box or gift wrapping, depending on the size and number of items, for $3.50 per gift. Please indicate which item (s) you wish to be wrapped when checking out.

International Shipping - Currently, Blue Moon Tea ships to addresses in the United States.

RETURN POLICY
Please notify us by phone within 48 hours if you are experiencing any problems with your order. No credit will be issued unless you are given a return authorization. There is a 15% restocking fee on all returns. Food, Tea & personal items such as lotions, can not be returned for resale.

Please be sure to repack the merchandise like it arrived for safe delivery. Returns need to be returned in re-sellable condition and with a copy of the order invoice.

If you receive a product obviously damaged in transit by the carrier, your claim can be processed faster by calling our office. Retain the outer carton and all packing materials. Gift items that are returned will be credited back to the gift buyer credit card.

For your protection, please use United States Postal Service, UPS or Insured Parcel Post for all other returns. Return shipping charges are not refundable and there is also a 15% restocking fee unless the return is a result of our error or the product is defective.

30 Days All returns and exchanges should be returned within 30 Days of purchase with explanation. Food, Tea & personal items such as lotions, can not be returned for resale.