Please notify us if you are experiencing any problems with your order. If an item is broken in shipment we do need a photo. *** Food, Tea & personal items such as lotions, can not be returned for resale. Blue Moon Tea 2512 Holgate St Tacoma, WA 98402 Please be sure to repack the merchandise like it arrived for safe delivery. Returns need to be returned in re-sellable condition and with a copy of the order invoice. If you receive a product obviously damaged in transit by the carrier, your claim can be processed faster by calling our office.
Retain the outer carton and all packing materials. Gift items that are returned will be credited back to the gift buyer credit card. For your protection, please use United States Postal Service, UPS or Insured Parcel Post for all other returns. Return shipping charges are not refundable. 30 Days All returns and exchanges should be returned within 30 Days of purchase with explanation.
Food, Tea & personal items such as lotions, can not be returned for resale.